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Communications

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Are Your Conversations A Win-Win?

Jerry Just Wanted Things His Way Jerry discovered that Debbie, the step-mother of his girlfriend Connie, was a Life Coach. He and Connie had been having problems lately. He wanted to take their relationship to the next level – move in together. Connie wasn’t so sure. They had been seeing each other for about six… Read More »Are Your Conversations A Win-Win?

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How Empathy Comes To the Rescue

Developing empathy and becoming an Empathic Listener is learning to act, be, and care about others, as well as, learning to control and understand our own emotions. “Mark, would you please take me to the office to get my car?” Diane asked a second time. Mark grabbed his jacket and stormed out, slamming the front… Read More »How Empathy Comes To the Rescue

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How Not To Be the Listener Who Fakes It

The manner in which you stand, listen, gaze and move, tells the person you are communicating with how attentive you are, if you are being honest, and if you care or not. –  Anthony Madani  Talking Non-Stop Amy and Diane, from the story in Most Of Us, Don’t Know How To Listen, went to lunch… Read More »How Not To Be the Listener Who Fakes It

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How to Hear What People Are Really Saying!!

“To be a great listener requires patience, focus, awareness, and most of all it requires us to set aside our own agenda.” – Matthew Kelly, The Culture Solution Not Listening Ted, from the motor pool at work, gave me a ride home. You, reading this story, remember my car accident from the previous stories, right?… Read More »How to Hear What People Are Really Saying!!

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How To Help Without Helping

“Not everyone with a problem needs you to solve it. Sometimes all a person needs is to feel like they’ve been heard. Listening without judging can be more effective than injecting your opinions or trying to solve a problem that doesn’t have an easy answer.”  ― Zero Dean, Lessons Learned from The Path Less Traveled Volume 1… Read More »How To Help Without Helping

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Hey Are You Listening To Me

“Most people do not listen with the intent to understand; they listen with the intent to reply.”  ― Stephen R. Covey, The 7 Habits of Highly Effective People: Powerful  “I need you to talk to Mary for me,” Jeff said. “She’s not listening to me. I need you to explain my ADHD to her. She just doesn’t… Read More »Hey Are You Listening To Me